Terms of service

Last updated 15 October 2026

These terms explain how Salam Digital (a registered business name of Syed Razi, ABN 63 363 304 500) works with masjids and organisations. Before go-live, each masjid also signs a short written agreement based on these terms.

What we provide

A website and follow-up system for your masjid, with ongoing maintenance, fixes, support and training for your team, as described on our home page.

Prices and payment

• Masjid plan: $500 one-off setup, then $99 a month, or $990 a year (2 months free). All prices are in Australian dollars.
• Salam Digital is not registered for GST, so no GST is charged.
• Invoices are due within 14 days.
• Usage you choose to switch on (for example WhatsApp messages, email sending, calls or SMS) is billed at cost to your own card, never marked up.
• Your web address (domain) is registered in your masjid's name and its renewal is paid by you.
• Dawah organisations: we build and launch your website free of cost. You pay the hosting platform directly.

Minimum term and leaving

The masjid plan has a 6-month minimum, then continues month to month. You can stop at any time after that with 30 days' notice. When you leave, we hand over a full export of your pages, forms and contact list within 30 days, and help you move if you want to.

Your responsibilities

• Keeping your own details correct, such as prayer times, events and notices, once you have been trained.
• Collecting people's consent before adding them to your community list or messaging them.
• Only giving logins to trusted committee members.

Our responsibilities

• Building what we agree with you, and fixing problems with it.
• Replying to support requests within one working day.
• Keeping your data private, as set out in our privacy policy.

Good to know

• Our systems run on third-party platforms (such as HighLevel, Google and WhatsApp). We cannot promise they will never have an outage, but we will help you through any problem.
• The AI helper is checked with your committee before it goes live, and hands over to a real person. Like any automated helper, it can occasionally get something wrong, so important matters are always passed to a person.
• Nothing in these terms limits your rights under the Australian Consumer Law. Otherwise, our total liability is limited to the fees you paid us in the 3 months before the problem.
• These terms are governed by the law of Queensland.

Contact

Questions about these terms: syed.razi@salamdigital.com.au or WhatsApp 0435 143 448.